FAQs
Are your products vegan?
Yes, Tev Skincare products are completely free from animal-derived ingredients.
Are your products cruelty-free?
Yes, Tev Skincare products are never tested on animals.
Do your products expire?
Yes, every Tev Skincare product has an expiration date clearly marked on the packaging. You can also check the period-after-opening (PAO) symbol to determine how many months the product remains effective after being opened for the first time.
Can you recommend which products to use depending on my skin type?
If you know your skin type, feel free to reach out to us at info@tevskincare.com or send us a DM on Instagram. Our team will get back to you with personalized recommendations. You can also explore our Seasonal Tips section on the website for tailored skincare advice.
Are your products safe during pregnancy or breastfeeding?
Yes, all Tev Skincare products are safe to use during pregnancy and breastfeeding. Our formulas are made with 100% organic ingredients and are completely free from parabens and sulfates, ensuring they are gentle and safe for both you and your baby.
Can I use the Collagen Spray with makeup?
Yes, absolutely! You can definitely use our Collagen Spray with makeup. It's a great way to refresh and hydrate your skin throughout the day without disrupting your makeup. Just spray lightly for a natural, glowy finish!
I have a very sensitive skin, can I use your products?
All of our products are formulated for all skin types, including sensitive skin but we still recommend you to test our products on a small area, before applying them to your face. If you don’t experience any reactions within the next 24 hours, you’re all set!
How should I store my Tev Skincare products?
To maintain the quality of your Tev Skincare products, keep them in a cool, dry, and shaded area. This is particularly important for our day and night sticks, as they are more delicate and can be affected by exposure to heat and light.
How can I track my order?
Once your order is placed, you'll receive a confirmation email along with a tracking number. This allows you to track your order and know exactly when it will arrive.
Can I return my order?
Yes, you can return an item up to 14 days after your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be sent inside the original packaging. Please kindly note that shipping costs are at your charge. Check our Shipping and Returns policy for more information.
What are your Shipping Fees?
Añadirlo cuando logistica este integrada
Do you offer wholesale opportunities? We'd love to work with you as a distributor!
Simply email us at partnerships@tevskincare.com and we'll get in touch with you shortly.