Privacy Policy

 

TEV Skincare S.L., with tax number B55451546 and registered address at Avenida de los Toreros 24, 3F 28028 - Madrid, Spain, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you purchase and use our products, services, and website. 

 

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, you may contact us at the above address or via email at info@tevskincare.com. By using this website, you affirmatively consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you do not agree to this policy, please refrain from using the website.

 

We collect personal data directly from you during various interactions, such as when you contact us via our website or customer service hotlines, make a purchase, or participate in our marketing campaigns. Your data is processed to manage order deliveries, handle customer complaints, send satisfaction surveys, and provide marketing communications tailored to your preferences. These activities help us improve our services and deliver a personalized customer experience.

 

TEV Skincare S.L. processes your data for specific purposes, such as fulfilling contractual obligations, managing customer service inquiries, and sending promotional materials. Your personal data is also analyzed to adapt our commercial offers to your preferences. Participation in contests or promotions hosted by TEV Skincare S.L. constitutes consent for the processing of your data solely for the administration of such activities.

 

TEV Skincare S.L. emphasizes the importance of accurate data. It is your responsibility to provide correct, up-to-date, and complete information. If you are under 18 years old, we do not process your data, as our products and services are designed for adults. If we become aware of data belonging to individuals under 18, it will be deleted promptly.

 

We take appropriate measures to ensure your personal data is secure, limiting access to authorized personnel who require it for their duties. Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory obligations. For instance, data related to marketing purposes is stored for two years unless you revoke your consent, while data tied to contracts is retained for the contract duration and up to ten years thereafter to address potential claims.

 

We do not transfer personal data to third parties unless required by law or necessary to fulfill the terms of a contract. We collaborate with trusted service providers who act as data processors and adhere to data protection regulations, ensuring your information is handled responsibly and securely. No international data transfers take place under this policy.

 

Your rights regarding your personal data are upheld in accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD). You have the right to access your data, request rectification of inaccuracies, or request deletion if the data is no longer necessary for the original purposes. You may also request the limitation of data processing under specific circumstances or exercise your right to data portability, allowing you to receive or transfer your personal data in a structured, machine-readable format.

 

If you wish to object to the processing of your data for legitimate reasons or withdraw consent previously given, you can do so at any time. Withdrawal of consent does not affect the lawfulness of processing prior to its withdrawal. Additionally, if you feel your rights have been violated, you may file a complaint with the Spanish Data Protection Authority through their website (http://www.aepd.es).

 

TEV Skincare S.L. employs robust security measures to safeguard your personal data against unauthorized access, alteration, loss, or disclosure. Data is stored on secure servers or secure physical copies, and access is strictly controlled. While we strive to ensure the highest level of security, it is important to recognize that no data transmission over the internet is entirely free from risk.

 

With regard to promotional activities, TEV Skincare S.L. processes personal data only with explicit consent. You may opt out of receiving promotional emails, SMS, or other communications at any time by contacting us at info@tevskincare.com or by following the opt-out instructions provided in our communications. If you unsubscribe, you will receive a confirmation message, and no further promotional messages will be sent unless you initiate contact again.

 

TEV Skincare S.L. reserves the right to modify this Privacy Policy to reflect changes in applicable laws, technological advancements, or adjustments to our business practices. Continued use of our website or services after changes are made constitutes acceptance of the updated policy.

 

By providing your personal data and using our services, you agree to the terms of this Privacy Policy, which takes precedence over any conflicting terms in other privacy-related documents. For further inquiries, please contact us at info@tevskincare.com.